Introduction
The Humane Ai Pin was once a promising piece of wearable AI technology, designed to be a screenless personal assistant that projected information onto your hand and operated through voice commands. However, following the company’s acquisition by HP and the subsequent shutdown of its services, users are now left with a defunct device that no longer serves its intended purpose.
If you own an Ai Pin and are wondering what to do with it, this article explores various options, from seeking refunds to repurposing or responsibly recycling the device.
1. Understanding Why the Ai Pin Became Defunct
The Rise and Fall of Humane’s Ai Pin
Humane, a startup founded by former Apple employees, introduced the Ai Pin as a revolutionary alternative to smartphones. The device aimed to reduce screen dependency by offering AI-driven assistance through voice, gestures, and laser projection technology.
However, the device faced multiple challenges:
- Limited Functionality – The Ai Pin struggled with basic tasks compared to smartphones.
- High Price – Priced at $699, plus a $24 monthly subscription, it was seen as expensive for its capabilities.
- Technical Issues – Many users reported overheating, slow response times, and inaccurate AI responses.
- Consumer Backlash – Negative reviews and lackluster adoption ultimately led to the company’s acquisition and the discontinuation of the Ai Pin’s services.
2. Seeking a Refund or Compensation
Eligibility for a Refund
Following the shutdown, Humane announced that refunds would be available under certain conditions. If you purchased your Ai Pin on or after November 15, 2024, you may qualify for a full refund.
How to Apply for a Refund
To check if you qualify:
- Visit Humane’s official website and locate their refund policy page.
- Contact their customer support team via email or phone.
- Provide proof of purchase, such as your receipt or order confirmation.
- Follow the instructions to return your device, if required.
What If You Don’t Qualify?
If you bought your Ai Pin before the eligibility date or cannot get a refund, consider alternative methods like reselling, repurposing, or legal recourse.
3. Filing a Consumer Complaint
Federal Trade Commission (FTC) Complaint
Consumer protection laws prevent deceptive or unfair business practices. If you feel misled by Humane’s marketing or dissatisfied with the abrupt shutdown, you can file a complaint with the Federal Trade Commission (FTC):
- Visit www.ftc.gov/complaint.
- Select the category for product/service issues.
- Provide details about your purchase and how you were affected.
Better Business Bureau (BBB) Complaint
Another option is filing a complaint with the Better Business Bureau (BBB), which tracks customer grievances against businesses. Humane’s rating and customer resolution history may impact future decisions by tech companies.
4. Reselling or Trading Your Ai Pin
Since the Ai Pin is now a collector’s item, some tech enthusiasts or collectors may still be interested in buying it.
Where to Sell It
- eBay – List it as a discontinued tech item, possibly attracting collectors.
- Facebook Marketplace – Find local buyers interested in experimental tech.
- Reddit & Tech Forums – Engage with communities on subreddits like r/hardwareSwap or r/retroTech.
Expected Resale Value
Due to its limited usability, resale prices may be lower than the original cost. However, tech memorabilia sometimes gain value over time.
5. Repurposing Your Ai Pin
If selling or returning your Ai Pin isn’t an option, consider repurposing it in creative or practical ways.
1. Open-Source Modification (If Possible)
Many discontinued devices become part of open-source projects. Some enthusiasts may attempt to unlock new functionalities through community-developed firmware.
- Join Online Forums: Websites like GitHub or XDA Developers may have ongoing discussions about modifying the Ai Pin.
- Reverse Engineering: If you have programming skills, you might be able to tinker with the device’s hardware or software.
2. Turn It Into a Wearable Art Piece
- Frame it as a conversation-starting tech artifact.
- Modify it into a fashion accessory like a futuristic brooch.
3. Use It for Tech Experiments
Even if it no longer functions as intended, you can explore ways to utilize its sensors, microphone, or projection capabilities in DIY tech projects.
6. Recycling the Ai Pin Responsibly
Since the Ai Pin contains electronic components, disposing of it improperly can be harmful to the environment. Here’s how to recycle it responsibly:
Find an E-Waste Recycling Center
Check with your local municipality or organizations like:
- Best Buy’s Electronic Recycling Program
- Call2Recycle (USA & Canada)
- Earth911’s Recycling Locator
Remove the Battery Safely
Since lithium-ion batteries can be hazardous, consider removing them before disposal if you are knowledgeable about handling electronics.
Send It to a Tech Disposal Program
Some programs, such as Dell Reconnect or HP’s Tech Recycling Service, accept unwanted gadgets.
7. Keeping It as a Collector’s Item
Many obsolete tech products become valuable collectibles. The Ai Pin could follow the path of past failed gadgets, gaining cult status among tech historians and collectors.
Why Keep It?
- It represents an interesting piece of AI history.
- It could increase in value over time.
- It might be useful for future tech nostalgia content, like YouTube videos and exhibits.
If you choose to keep it, store it in a cool, dry place and document its history to preserve its condition and authenticity.
Conclusion
The shutdown of the Humane Ai Pin is a setback for users who believed in its vision. However, you still have options:
- Seek a refund if eligible.
- File complaints if you feel misled.
- Sell or trade your device.
- Repurpose it creatively.
- Recycle it responsibly.
- Keep it as a collector’s item.
While the Ai Pin itself may be defunct, its story remains a lesson in the unpredictable world of AI-driven wearables. Whether you choose to recover some value or hold onto it as a piece of tech history, you now have a roadmap for making the most of your defunct Ai Pin.